Maharashtra Aaple Sarkar — Apply for Certificates & Services Online

What is Aaple Sarkar?

Aaple Sarkar (आपले सरकार, meaning "Our Government") is Maharashtra's official citizen services portal. It allows residents to apply for government certificates, track applications, and download digitally signed documents — all without visiting a government office.

The portal is managed by MahaOnline (a joint venture of the Maharashtra government and TCS) and is accessible at aaplesarkar.mahaonline.gov.in.

Services Available on Aaple Sarkar

The portal offers 400+ services across multiple departments. Key certificates and services include:

Revenue Department (महसूल विभाग)

• Caste Certificate (जात प्रमाणपत्र) — SC/ST/OBC/NT/SBC categories
• Income Certificate (उत्पन्न प्रमाणपत्र)
• Domicile Certificate (अधिवास प्रमाणपत्र)
• Non-Creamy Layer Certificate (नॉन-क्रिमी लेयर प्रमाणपत्र)
• Age-Nationality-Domicile Certificate
• Solvency Certificate
• Senior Citizen Certificate (ज्येष्ठ नागरिक प्रमाणपत्र)

Municipal / Gram Panchayat

• Birth Certificate (जन्म प्रमाणपत्र)
• Death Certificate (मृत्यू प्रमाणपत्र)

Other Services

• Ration Card — new / corrections / name addition
• Disability Certificate
• Property-related documents (7/12 extract, 8A extract)
• Shop & Establishment License
• Marriage Registration

See caste certificate, income certificate, domicile certificate for detailed individual guides.

How to Register on Aaple Sarkar

Step 1 — Visit the Portal

Go to aaplesarkar.mahaonline.gov.in and click "New User? Register Here".

Step 2 — Enter Basic Details

• Full name (as on Aadhaar)
• Mobile number (OTP verification required)
• Email address
• Date of birth
• Gender

Step 3 — Aadhaar Verification

• Enter your 12-digit Aadhaar number
• Complete OTP or biometric verification
• Your name and address are auto-fetched from Aadhaar

Step 4 — Set Login Credentials

• Create a username (or use your mobile number)
• Set a strong password
• Complete CAPTCHA and submit

Step 5 — Verify & Login

• You'll receive a confirmation SMS/email
• Login with your credentials to access the dashboard

How to Apply for a Certificate — Step-by-Step

Step 1 — Login to the Portal

Visit aaplesarkar.mahaonline.gov.in and login with your username and password.

Step 2 — Select the Service

• From the dashboard, browse by department or use the search bar
• Select the certificate you need (e.g., "Caste Certificate" under Revenue Department)

Step 3 — Fill the Application Form

• Personal details (name, address, contact)
• Certificate-specific details (e.g., caste category, annual income, purpose)
• Select your taluka and district

Step 4 — Upload Documents

• Upload scanned copies in JPG/PDF format (typically under 500 KB each)
• Ensure documents are clear and legible
• Self-attest where required

Step 5 — Pay the Fee

• Pay online via net banking, debit card, credit card, or UPI
• Fee varies by certificate (see fee table below)
• Download the payment receipt

Step 6 — Submit Application

• Review all details carefully
• Submit the application
• Note down your Application ID / Token Number for tracking

Documents Required (Common List)

Tip: Always carry original documents for physical verification if called by the Tahsildar office.

Fee Structure

Fees vary by district and may change. The exact amount is shown during the application process. Additional convenience charges may apply for online payment.

How to Track Your Application

1. Login to aaplesarkar.mahaonline.gov.in
2. Go to "Track Application" or "Application Status" from the dashboard
3. Enter your Application ID / Token Number
4. View the current status:
   • Submitted — application received
   • Under Verification — being reviewed by the concerned officer
   • Field Inquiry — physical verification scheduled
   • Approved — certificate ready for download
   • Rejected — with reason; you may reapply with corrections

You can also track status via SMS or by calling the helpline: 1800-120-8040 (toll-free).

How to Download Your Certificate

1. Login to the Aaple Sarkar portal
2. Navigate to "My Applications" or "Completed Applications"
3. Click "Download Certificate" next to the approved application
4. The certificate is digitally signed and valid for official use
5. You can also access it via DigiLocker (digilocker.gov.in) if linked

Processing Time

Processing times are indicative. Actual time depends on verification requirements and officer workload in your district.

Common Issues and Solutions

"OTP Not Received During Registration"

• Ensure your mobile number is linked to Aadhaar
• Wait 2–3 minutes and click "Resend OTP"
• Check if your network has SMS delivery issues
• Try during non-peak hours (early morning or late evening)

"Document Upload Failing"

• Ensure file size is under 500 KB
• Use JPG or PDF format only
• Clear browser cache or try a different browser (Chrome recommended)
• Rename files to remove special characters

"Application Stuck at 'Under Verification'"

• Processing can take time depending on department workload
• Visit or call your local Tahsildar / Talathi office for an update
• File a grievance on the portal under "Grievance" section

"Payment Done But Application Not Submitted"

• Check your bank statement to confirm the debit
• Login again — the application may be saved as a draft
• If payment was deducted but not reflected, raise a complaint via the portal's "Payment Issues" section
• Refunds typically process within 7–10 working days

"Certificate Shows Incorrect Details"

• Do not use the certificate with errors
• Apply for correction through the portal under the same service category
• Attach proof of the correct information

Portal Not Loading / Slow

• The portal may experience heavy traffic during peak hours
• Try accessing between 6 AM – 9 AM or after 9 PM
• Use the latest version of Chrome or Firefox
• Disable browser extensions that may block scripts

Offline Alternative — CSC / Setu Suvidha Kendra

If you're unable to apply online, visit your nearest:

• Common Service Centre (CSC) — find one at csc.gov.in
• Setu Suvidha Kendra (available at taluka / district level)
• Aaple Sarkar Seva Kendra in select districts

Carry original documents + photocopies. A small service charge (₹20–₹50) may apply in addition to the government fee.

Important Tips

• Keep your Aadhaar updated — name, address, and mobile number should match your application details
• Save your Application ID — you'll need it for tracking and downloading
• Apply early — don't wait until the last minute if you need the certificate for admissions or job applications
• Use DigiLocker — link your Aaple Sarkar account with DigiLocker for easy access to all issued certificates
• Check Marathi version — if you need the certificate in Marathi, select the Marathi language option before applying

Helpline & Contact

• Toll-Free Helpline: 1800-120-8040
• Email: support@mahaonline.gov.in
• Portal: aaplesarkar.mahaonline.gov.in
• Grievance Redressal: Available on the portal under "Grievance" section